Shipping policy
Shipping Policy – Relixcart
Thank you for shopping with Relixcart. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for details on processing times, shipping durations, and other important information.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. If there will be a significant delay in shipping your order, we will notify you via email.
Shipping Time
We ship to customers worldwide. Estimated delivery times are as follows:
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United States: 7–15 business days
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Canada: 8–16 business days
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Australia & New Zealand: 8–16 business days
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Rest of the World: 10–20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance, weather conditions, and local postal services.
Shipping Costs
Shipping fees are calculated at checkout based on your location. Occasionally, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s delivery status.
Customs, Duties, and Taxes
Relixcart is not responsible for any customs duties, taxes, or import fees that may be applied by your country’s customs authorities. These charges are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us at:
Our support team will assist you in resolving the issue as quickly as possible.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: support@relixcart.com
Store: Relixcart